Off-duty police presence, traffic flow improvements, and greater incident reporting are the key components of a Holiday Pilot Program geared to enhance safety, convenience, and the overall guest experience in Coconut Grove. In a letter to BID Members, Executive Director Mark Burns explains that these initiatives have been rolled out in response to both feedback and the unique needs of our district – and will be refined real-time and continually monitored for their effectiveness throughout the holiday season. Here’s his entre letter to the BID Membership: